Fortress Storage - Villa Rica

31 Waterford Drive, Villa Rica, GA 30180
Current Customers: 770.456.0744

Facility Reviews Summary

[Star][Star][Star][Star][Star] 3 Stars - 3 Reviews
3 Stars - 3 Reviews
RV Stolen
Diane M
October 6, 2018
Our new RV was stolen from the facilty. We were told gates were broken and kept open for more than 6 days. Ms Charlotte is helpful but no response at all from Owner or sense of urgency to get video to police Dept.
24hour access only true when it doesn't rain.
Belinda Robertson
July 16, 2018
Ms. Charlotte is wonderful, very helpful and attentive. The issue has been for my 1-1/2 years of residency is when there is a slight chance of a thunderstorm - this is the only building in Villa Rica that loses power, so the gate is locked shut and you are denied 24hour access and there is an emergency call number - but I never get an answer between 4am - 9am when I actually need help.
Reply from Manager on July 16, 2018
I am sorry you had trouble having access to the site. Thank you for bringing it to my attention that the after hours emergency line is not being properly handled. Charlotte is on site. We just replaced the concrete with a new wire and battery back up system. Hopefully this will solve the problem .
Best in Villa Rica
August 15, 2016
Very professional management and always clean facility. We will rent again when needed.
Write a review