24hour access only true when it doesn't rain.
Belinda Robertson
July 16, 2018
Ms. Charlotte is wonderful, very helpful and attentive. The issue has been for my 1-1/2 years of residency is when there is a slight chance of a thunderstorm - this is the only building in Villa Rica that loses power, so the gate is locked shut and you are denied 24hour access and there is an emergency call number - but I never get an answer between 4am - 9am when I actually need help.
Reply from Manager on July 16, 2018
I am sorry you had trouble having access to the site. Thank you for bringing it to my attention that the after hours emergency line is not being properly handled. Charlotte is on site. We just replaced the concrete with a new wire and battery back up system. Hopefully this will solve the problem .
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