Facility Reviews Summary

Great storage facility! Clean, friendly staff, and easy to access. I asked about spraying for bugs before loading my items in my storage shed and it was done ASAP. Front desk staff friendly and helpful. Answered all my questions and always friendly when we are in and out of the facility.

I have been calling the emergency number every 5 minutes since 3:45am with no response. It is now 4:30am is anyone willing to reimburse this missed run? Is anyone willing to explain to the dispatcher again why they have to find another truck to meet their client's needs at 4am. Management this isn't just our paycheck at stake. We like you and want to continue doing business with you but we need to hear from you not just Ms. Charlotte, you need a backup plan - lets talk. Writing a review like this is not my style - but I need to hear from you.

Ms. Charlotte is wonderful, very helpful and attentive. The issue has been for my 1-1/2 years of residency is when there is a slight chance of a thunderstorm - this is the only building in Villa Rica that loses power, so the gate is locked shut and you are denied 24hour access and there is an emergency call number - but I never get an answer between 4am - 9am when I actually need help.

Very professional management and always clean facility. We will rent again when needed.